What is community engagement?
Engagement is about asking the community to help Council make better decisions. Engagement allows Council to benefit from the local knowledge of the community, creating shared visions and commitment to solutions.
Council has a Community Engagement Policy that commits us to engaging the community, seeking opportunities to inform the community, develop community partnerships and seek community input into decision making.
What kind of community engagement activities does Council run?
We design each engagement activities to fit the needs of the project and the affected community. We may offer a combination of online discussions, surveys, kiosks/stalls at community events such as street fairs, drop-in information sessions or workshops. Some people don't have time to come to a face-to-face engagement and some people aren't interested in using computers. You can participate in whichever way suits you best.
Can I have my say if I don't want to fill in a survey or join a discussion forum?
- You can write a letter and post it to:
Locked Bag 8821
WOLLONGONG NSW 2500
- Email us at firstname.lastname@example.org
- Phone (02) 4227 7111
What happens to my feedback and suggestions?
All community feedback is considered by Council. Responses to engagement projects are compiled and considered. When projects are reported to Council to make a decision a summary of community feedback will be included. Updates on projects will be included in these pages and elsewhere on Council's website. Sometimes it takes some months to provide feedback to the community and to make a decision as further investigation is often needed. We are listening and we do take your suggestions on board!
How are decisions made?
- At a meeting – decisions are made by the votes of the majority of Councillors present. Most important and strategic decisions are made at meetings. Council Meetings are held approximately 20 times a year in the Council Chambers. They are open to the public, except for any part of the meeting where items are proposed to be considered in Closed Council. You can watch Council meetings live online. View the Calendar of Meetings to find out when the next meetings are on. Before each meeting, you can visit Council’s website to see the list of items on the meeting agenda and read the business papers (which usually includes reports and recommendations prepared by Council officers), that Councillors will discuss and consider at the meeting.You can also read about what decisions have been made in Council minutes.
- By delegation – some issues are given to Council officers or special committees to make the decisions on.
- Special committees - can include any combination of Councillors, Council officers, community members and other people. The Local Government Act says what kind of responsibilities and decision-making powers they have.
- Council officers - lower-level and operational decisions are up to Council officers. These have to be in line with Council’s policies and procedures.
What information do Councillors, special committees and Council officers use to help them make decisions?
- Community feedback
- Reports and studies prepared by Council officers, consultants or other experts
- Advice from reference groups, advisory committees and other authorities
- Legislation and other legal information
- Policies and procedures
Who are the Councillors making the decisions?
The City of Wollongong local government area is represented by a Council made up of a Lord Mayor and 12 Councillors. Both the Lord Mayor and the Councillors are popularly elected. This means that they are voted in by people on the Commonwealth electoral roll. The City is divided into three areas called Wards, with four Councillors elected from each Ward.
What is the Local Government Act?
The Local Government Act 1993 is New South Wales law that sets out Councils’ responsibilities and how they can operate. It also makes sure that Councils engage with their communities.
Chapter 4 of this Act details the ways that community can influence what Council does.
What are policies and procedures?
Policies and procedures are the rules and processes we follow. They guide our decision-making, actions and how we direct and control the business of Council. All of Council’s current policies can be viewed on the website.